What can Novaon AutoAds do for your?

Prolem list when using Google Shopping

No.

Source

Problems

Basic solutions

Specific instructions by Google

1

Account

The account is suspended due to a violation of  Shopping Advertising Policy

Prohibited content:
+ Counterfeit goods
+ Dangerous products (weapons, ammunition, psychotropic substances ...), extinct animals
+ Products that allow illegal behaviors (fake documents, fraudulent help, data theft software ...)
+ Inappropriate content: discrimination, race, religion, violence ...
+ Content not supported in shopping advertising
- Content limited: adult-oriented, alcoholic drinks, copyrighted content, gambling related, health care, political, and trademark related.
- Editorial and technical content:
+ URL incorrectly reflects the URL of the landing page, desktop landing page, mobile unavailable => check the landing page.
+ Do not use ostentatious words, number of letters..

Link GG

2

Account

Account  is suspended due to a violation of policy: Prohibiting pharmaceutical products or products giving false statements

Do not sell drugs. In the title and description, avoid putting banned words such as drugs or claiming that drugs are definitive treatment .. or mentioning about the effectiveness of drugs.

Link GG

3

Account

Account is suspended due to policy violations: there is no online shopping facility

- Check if payment method has been added on the web.
- Check if process is completed:
+ When there is increase or decrease in the amount of total money.
+ Clear payment method (ship cod, bank transfer)

 

4

Account

Account is suspended due to policy violations: Collecting and using data irresponsibly

Collect or use unsafe personal information: Use improper security measures to collect data instead of using SSL security protocol (the web should be in the form of https: //)
- Using personal information for wrong purposes:  Users disagree with  actions like reselling information or using unauthorized user images.

Link GG

5

Account

Account is suspended due to policy violations: Products that allow dishonest behaviors (Hacking)

- Do not advertise products that help deceive others or grant unauthorized access.
- For camera advertising, avoid words: sneaking, disguising... in the title and description.

Link GG

6

Account

 

Account is suspended due to stock status information in the data that does not match

- Update stock status

Link GG

7

Product

No prices of products

- Update prices with number greater than 0

Link GG

8

Product

- Images are not retrieved 
- Images are not displayed

 

- Check if images of products have been updated on the web.
- Check if the image size meets standard

Link GG

Size

9

Product

- Mobile landing page is not available
- Desktop landing page is not available

 

Google cannot access the landing page of your product by mobile or desktop.
Check if the landing page has the following errors and fix: 
+ No pages found (404)
+ Too many redirects
+ Cannot connect / respond to HTTP 5xx:
+ Server name cannot be resolved:



Link GG

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