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Prolem list when using Google Shopping
No. |
Source |
Problems |
Basic solutions |
Specific instructions by Google |
1 |
Account |
The account is suspended due to a violation of Shopping Advertising Policy |
Prohibited content: |
|
2 |
Account |
Account is suspended due to a violation of policy: Prohibiting pharmaceutical products or products giving false statements |
Do not sell drugs. In the title and description, avoid putting banned words such as drugs or claiming that drugs are definitive treatment .. or mentioning about the effectiveness of drugs. |
|
3 |
Account |
Account is suspended due to policy violations: there is no online shopping facility |
- Check if payment method has been added on the web. |
|
4 |
Account |
Account is suspended due to policy violations: Collecting and using data irresponsibly |
- Collect or use unsafe personal information: Use improper security measures to collect data instead of using SSL security protocol (the web should be in the form of https: //) |
|
5 |
Account |
Account is suspended due to policy violations: Products that allow dishonest behaviors (Hacking) |
- Do not advertise products that help deceive others or grant unauthorized access. |
|
6 |
Account |
Account is suspended due to stock status information in the data that does not match |
- Update stock status |
|
7 |
Product |
No prices of products |
- Update prices with number greater than 0 |
|
8 |
Product |
- Images are not retrieved |
- Check if images of products have been updated on the web. |
|
9 |
Product |
- Mobile landing page is not available |
Google cannot access the landing page of your product by mobile or desktop. |